Deutschland-Ticket
The Deutschland-Ticket from NVV - as climate-friendly, as connected and as keen to travel as you are
- The Deutschland-Ticket allows you to travel throughout Germany on local public transport in 2nd class.
- It is a subscription that can be cancelled monthly.
- The Deutschland-Ticket is available as a chip card or as a digital ticket in the NVV apps.
- The ticket costs 49 euros per month.
- With proof of eligibility - Hessenpass mobil - you can subscribe to a low-cost Deutschland-Ticket
Buying options
Questions & answers about the Deutschland-Ticket
General questions
- The Deutschland-Ticket is a nationwide ticket for local public transport (ÖPNV/SPNV). It can be used on all means of public transport throughout Germany. The Deutschland-Ticket is a monthly subscription costing 49 euros a month that can be cancelled at any time.
- The Deutschland-Ticket is a monthly subscription. The subscription can always be cancelled at the beginning of the month. It is only valid on local public transport, not on long-distance Deutsche Bahn services (ICE, IC, EC), FlixTrain, long-distance buses (e.g. FlixBus) or on means of transport that are mainly used for tourist or historical purposes.
- The Deutschland-Ticket is only valid for the holder and in combination with a photo ID. It is not transferable to other persons.
- You can cancel your Deutschland-Ticket by the 10th of the month to the end of the calendar month.
Tickets on a cell phone can only be canceled in the respective app.
Tickets on chip cards issued by Kasseler Verkehrsgesellschaft (KVG) can be canceled by post (P.O. Box 10 2002, 34020 Kassel), by e-mail or in person at the customer center. Please state your contract number.
Please note that the Deutschland-Ticket can only be canceled by the respective contractual partner. Cancellations sent to other companies cannot be processed.
- Yes, depending on the AST line (AnrufSammelTaxi) you may have to pay an AST surcharge of 1 euro. This still applies if you have the Deutschland-Ticket.
Ticket purchase
- The Deutschland-Ticket can be ordered via our NVV Mobil app, online at the NVV-Abocenter of the KVG or in person at NVV customer centres.
- You do not need a mobile phone. You can also order the Deutschland-Ticket as a chip card.
Validity & conditions of use
- You cannot use 1st class anywhere in Germanywith the Deutschland-Ticket. Within the NVV, you can use 1st class if you have a supplementary NVV tariff ticket. Other regulations may apply outside the NVV. Please check with the local transport companies and associations.
- The Deutschland-Ticket is offered as a monthly subscription. It is valid 24 hours a day without exceptions (24/7).
- Under the "Kundengarantie" (customer guarantee), refunds are also granted for the Deutschland-Ticket in the case of delays and cancellations (1 euro per journey). This only applies if the start and destination of the delay are in the NVV area. The amount of the refund is limited to 25 euros per month.
Carry on regulations & transferability
- The Deutschland-Ticket does not allow you to take your bicycle with you free of charge throughout Germany. Bicycles can be taken along free of charge within the NVV area. Other regulations may apply outside the NVV. Please contact your local transport companies and associations for more information.
- The Deutschland-Ticket does not allow dogs to travel free of charge throughout Germany.
- Dogs can be taken along free of charge in the NVV area. Other regulations may apply outside the NVV.
- Please check with the local transport companies and associations.
- The Deutschland-Ticket is only valid for the holder and is non-transferable. It is not possible to take other people with you. Exception: Nationwide, children under the age of 6 travel free of charge. In the NVV area, children under the age of 7 who are not yet in school travel free of charge. The number of children who can travel is not limited.
- Nationwide, children under the age of 6 travel free of charge. In the NVV area, children under the age of 7 who do not yet go to school travel free of charge. To take older children or adults with you, they need a ticket according to the applicable fare.
Subscription
- If you want to switch from a mobile ticket to a chip card, the existing travelcard must be cancelled in the relevant app. You can then take out a new subscription and choose to issue the ticket as a chip card. Switching from a chip card to a mobile ticket works in exactly the same way.